Shipping Policy

Last Updated: September 1, 2026

At EVWAT LLC, we are committed to providing reliable and transparent shipping for customers across the United States.

1. Shipping Availability

EVWAT currently ships within the United States only, including the 50 states.

We do not currently offer shipping to international destinations, U.S. territories, or other locations outside our available U.S. delivery coverage.

2. Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

During periods of high order volume, product launches, holidays, or unforeseen circumstances, processing may take additional time. If a significant delay is expected, we will contact you using the information provided with your order.

3. Shipping Time

After your order has been processed and shipped, the estimated delivery time will depend on the shipping method and destination.

Estimated delivery: 3–7 business days after shipment.

Please note that delivery estimates are estimates and are not guaranteed delivery dates. Carrier delays, severe weather, holidays, or other circumstances outside our control may occasionally affect delivery times.

4. Shipping Costs

Available shipping options and applicable shipping charges are displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the product, destination, order size, and available shipping method.

If free shipping is offered on an eligible product or order, the applicable free-shipping terms will be displayed on the product page, cart, or checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Tracking information may take some time to become active after the carrier receives the package.

6. Delivery Address

Customers are responsible for providing an accurate and complete U.S. shipping address at checkout.

If an incorrect or incomplete address is provided, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

7. Delayed or Lost Packages

If your order appears to be delayed, please first check the tracking information provided by the carrier.

If tracking shows that a package has been delivered but you have not received it, please check with household members, neighbors, and the delivery location before contacting us.

If you still cannot locate your package, contact us and we will work with you to determine the appropriate next steps.

8. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product and contact us as soon as possible.

Photos of the damaged packaging and product may be requested to help us investigate the issue and determine an appropriate resolution.

9. Shipping Delays

While we work to fulfill orders within the stated processing and delivery estimates, unexpected delays can occur.

If we become unable to ship your order within the applicable promised timeframe, we will provide appropriate notice and, where required, offer you the option to accept a revised shipping timeframe or cancel the order for a prompt refund.

10. Questions About Shipping

If you have questions about your order or our shipping policy, please contact us through our Contact Us page.

EVWAT LLC
Website: evwat.com
Shipping Region: United States only